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Intelligent Networks

Inox Mobile PBX
INOX Mobile PBX service provides intelligent termination hunting functionality for mobile subscribers.The service is triggered when a subscriber from any network call service or customer number. Mobile agents provisioned for a specific customer are all monitored and the incoming call is routed to the most suitable agent based on the predefined hunting rules.

Being accessible from any network (GSM, PSTN, etc), INOX MPBX allows network operators to generate airtime and increase their revenues from interconnections.

Inox MPBX service suits
Premium rate or free-phone services
- Various Consultancy Services (law, tax, religion, health, horoscope etc.)
  - Chat Services
  - Sales Organizations
  - Maintenance and Support activities
Companies which have time critical or on duty services
FCT like cases (calling from mobile to company’s mobile number to pay less)
Barring list
Companies, which need mobility and common access
features  
Intelligent call routing and terminating hunting,
Detecting and monitoring agent status
(Busy, free, not answered, not reachable, deactivated)
Agent and call statistics
Flexible and customized routing algorithms
Barring list
Call gapping
CDR Generation
Web based administration and monitoring tool for corporate customers
INOX Mobile PBX application provides very flexible and intelligent routing/hunting algorithms which can be easily tuned according to the nature of business and customer demands.

incoming call can be routed
To the agent with least conversation time
To the agent who received less number of calls
To the agent who was free for longest time
According to agent priorities or sequence
Combination of all above